Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 09/13/2026

Effective Date: 09/13/2026

Introduction

Introduction

MVP Design LLC (“MVP Design,” “we,” “us,” or “our”) is a custom garage door manufacturer and installer serving homeowners throughout the Dallas–Fort Worth area. We respect your privacy, and we want you to clearly understand what information we collect, why we collect it, and how we protect it.

MVP Design LLC (“MVP Design,” “we,” “us,” or “our”) is a custom garage door manufacturer and installer serving homeowners throughout the Dallas–Fort Worth area. We respect your privacy, and we want you to clearly understand what information we collect, why we collect it, and how we protect it.

This Privacy Policy covers the information we collect through our website at mvpdesign.net, our lead forms on Meta platforms (Facebook and Instagram), and the phone calls, text messages, and emails we exchange with you about your garage door project. By using our website or contacting us, you agree to the practices described in this policy.

This Privacy Policy covers the information we collect through our website at mvpdesign.net, our lead forms on Meta platforms (Facebook and Instagram), and the phone calls, text messages, and emails we exchange with you about your garage door project. By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

Information We Collect

We only collect the information we need in order to quote, build, and install your garage door. Depending on how you reach us, this may include:

We only collect the information we need in order to quote, build, and install your garage door. Depending on how you reach us, this may include:

  • Your name

  • Your phone number

  • Your email address

  • Your mailing address and the property address where the work will be done

  • Project details, such as door size, style and design preferences, wood or material choices, photos of your existing garage, timeline, and budget range

  • Your name

  • Your phone number

  • Your email address

  • Your mailing address and the property address where the work will be done

  • Project details, such as door size, style and design preferences, wood or material choices, photos of your existing garage, timeline, and budget range

We collect this information when you:

We collect this information when you:

  • Submit a form on mvpdesign.net, such as a quote request or a door design request

  • Submit a Meta/Facebook lead form on Facebook or Instagram

  • Call, text, or email us

  • Speak with us during an in-home measurement, consultation, or service visit

  • Submit a form on mvpdesign.net, such as a quote request or a door design request

  • Submit a Meta/Facebook lead form on Facebook or Instagram

  • Call, text, or email us

  • Speak with us during an in-home measurement, consultation, or service visit

Our website may also automatically collect limited technical information, such as browser type, device type, pages visited, and general location, through standard website analytics.

Our website may also automatically collect limited technical information, such as browser type, device type, pages visited, and general location, through standard website analytics.

How We Use Your Information

How We Use Your Information

We use the information you give us to:

We use the information you give us to:

  • Respond to your quote request and answer your questions

  • Contact you about your project, including design, measurements, materials, and pricing

  • Schedule and confirm appointments, installations, and service visits

  • Send appointment reminders and follow-up communications about your quote or project

  • Handle invoices, payments, warranty questions, and service records

  • Improve our products, our service, and the experience on our website

  • Respond to your quote request and answer your questions

  • Contact you about your project, including design, measurements, materials, and pricing

  • Schedule and confirm appointments, installations, and service visits

  • Send appointment reminders and follow-up communications about your quote or project

  • Handle invoices, payments, warranty questions, and service records

  • Improve our products, our service, and the experience on our website

We do not use your information for unrelated marketing, and we do not allow other companies to use it for their own marketing.

We do not use your information for unrelated marketing, and we do not allow other companies to use it for their own marketing.

SMS / Text Messaging

SMS / Text Messaging

When you provide your phone number and opt in, we may send you text messages related to your garage door quote and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

When you provide your phone number and opt in, we may send you text messages related to your garage door quote and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

Mobile information and phone numbers collected for SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data is not shared with any third parties.

Mobile information and phone numbers collected for SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data is not shared with any third parties.

Consent to receive text messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. If you need help with messaging, reply HELP or email us at mvpdesignxx@gmail.com.

Consent to receive text messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. If you need help with messaging, reply HELP or email us at mvpdesignxx@gmail.com.

How We Share Information

How We Share Information

We do not sell your personal information. We share it only in the limited situations below:

We do not sell your personal information. We share it only in the limited situations below:

  • Service providers who help us operate. We rely on trusted vendors for things like customer relationship management (CRM), appointment scheduling, website hosting, form and email delivery, and payment processing. They may access your information only to perform work for us, and they are required to keep it confidential and secure. Current service provider(s) include(s) Scaylup.com.

  • Project partners, when needed. If a delivery crew or subcontractor is involved in your project, we share only what is necessary to complete the work, such as your name, address, and project details.

  • Legal reasons. We may share information when required by law or a valid legal request, or when necessary to protect our rights, property, or the safety of others.

  • Service providers who help us operate. We rely on trusted vendors for things like customer relationship management (CRM), appointment scheduling, website hosting, form and email delivery, and payment processing. They may access your information only to perform work for us, and they are required to keep it confidential and secure. Current service provider(s) include(s) Scaylup.com.

  • Project partners, when needed. If a delivery crew or subcontractor is involved in your project, we share only what is necessary to complete the work, such as your name, address, and project details.

  • Legal reasons. We may share information when required by law or a valid legal request, or when necessary to protect our rights, property, or the safety of others.

As stated above, mobile information, phone numbers collected for SMS consent, and text messaging opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.

As stated above, mobile information, phone numbers collected for SMS consent, and text messaging opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

Data Retention

We keep your information only as long as we need it to serve you and to meet our legal, tax, warranty, and record-keeping obligations. Project records are kept for the length of your warranty and any period required by law. Quote requests that do not become projects are kept for a limited time so we can follow up, then deleted or archived. Unconverted quote requests will be retained for 12 months.

We keep your information only as long as we need it to serve you and to meet our legal, tax, warranty, and record-keeping obligations. Project records are kept for the length of your warranty and any period required by law. Quote requests that do not become projects are kept for a limited time so we can follow up, then deleted or archived. Unconverted quote requests will be retained for 12 months.

Your Choices & Rights

Your Choices & Rights

You decide how we stay in touch with you:

You decide how we stay in touch with you:

  • Text messages. Reply STOP to any message from us to opt out at any time. Reply HELP for help.

  • Email. Use the unsubscribe link in any email we send, or email us and ask to be removed from our list.

  • Phone calls. Let us know you would prefer not to be called and we will note it on your record.

  • Access, correction, and deletion. You may ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email mvpdesignxx@gmail.com and we will respond within a reasonable time. We may need to verify your identity first, and we may keep records we are legally required to retain.

  • Text messages. Reply STOP to any message from us to opt out at any time. Reply HELP for help.

  • Email. Use the unsubscribe link in any email we send, or email us and ask to be removed from our list.

  • Phone calls. Let us know you would prefer not to be called and we will note it on your record.

  • Access, correction, and deletion. You may ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email mvpdesignxx@gmail.com and we will respond within a reasonable time. We may need to verify your identity first, and we may keep records we are legally required to retain.

Data Security

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. That includes limiting access to the team members who need it to do their job, using reputable software for storage and communication, and protecting the accounts we use to run the business.

We use reasonable administrative, technical, and physical safeguards to protect your information. That includes limiting access to the team members who need it to do their job, using reputable software for storage and communication, and protecting the accounts we use to run the business.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive details such as full financial account numbers by text or email.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive details such as full financial account numbers by text or email.

Children’s Privacy

Children’s Privacy

Our services are intended for homeowners and property owners, and they are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, please contact us and we will delete it.

Our services are intended for homeowners and property owners, and they are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, please contact us and we will delete it.

Changes to This Policy

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page and post the current version at mvpdesign.net/policy. If a change is significant, we will make a reasonable effort to let you know. Please check back occasionally so you always know how your information is handled.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page and post the current version at mvpdesign.net/policy. If a change is significant, we will make a reasonable effort to let you know. Please check back occasionally so you always know how your information is handled.

Contact Us

Contact Us

If you have any questions about this Privacy Policy, or if you would like to access, correct, or delete your information, please reach out and we will be glad to help.

If you have any questions about this Privacy Policy, or if you would like to access, correct, or delete your information, please reach out and we will be glad to help.

MVP Design LLC

MVP Design LLC

Email: mvpdesignxx@gmail.com

Email: mvpdesignxx@gmail.com

Address: Fort Worth, Texas

Address: Fort Worth, Texas

Phone: (469) 468-2835

Phone: (469) 468-2835

Website: mvpdesign.net

Website: mvpdesign.net